Starbucks

Rude workers made me feel uncomfortable in the store.

WOW! What an awful experience! I used to be a Starbucks partner and would have never dreamed to treat a customer like how my friend and I were treated. We had some time to kill this morning, so we decided to get a coffee and sit in the cafe. We got to the counter and the woman was automatically rushing my friend to get her form of payment ready before even ordering. My friend felt rushed (keep in mind it’s 0615 and there is no one inside besides us) and couldn’t think of what she wanted to drink, so she just went with her go to drink. I then ordered next and asked for banana bread. Before I could ask for it warmed, she walked away. She brought it back and I then asked for it warmed. She rudely told me how it doesn’t come warmed and if that’s how I want it, I need to ask. I then stated I knew that but she didn’t give me the chance as she walked away. She interrupted me and asked “anything else?” I said yes, a venti americano, HOT, and nothing in it please. She then looked at my friend and told her the total. We went to sit down and wait for our coffees and the woman started talking about me and my banana bread and how I was in the wrong. I could hear her. I then got up and asked for the store manager. The woman who claimed she was the store manager was automatically short with me (couldn’t catch their names as they were not wearing name tags) I told her how rude it was to treat customers this way and explained what happened and how the woman from the register was talking about me in a rude manner. She said she has a headset on so she can’t hear. I tried to talk with her further but she then simply walked away from me. All I can say is I will NOT be back to this location. Horrible customer service, major attitudes and they couldn’t even make our coffees correctly. You’d be better off going to McDonalds.

WORST STARBUCKS IN THE AREA! Stay away!!!!!!!!! Read other reviews that clearly states that this location particularly has consistent rude customer service. Managment obviously allows such egregious behavior from staff. I've reached out to corporate several times requesting that a member of leadership contact me back. It's been 2 months and management refuses to "hear" my concern. I will travel to other nearby locations and this one should be shut down or hire newly trained team members. One incident the staff member (with the short black and grey afro) rudely asked me to get out of my car because she was not going to scan my app or hand me drinks from outside the window. UNREAL!!!

Didn't feel welcomed when I was here by anyone, including the manager.

This location has friendly staff and good food and drinks. The line at this place is always super long, even when you order mobile in advance, it's usually a 20 min wait. But I'll be back, patiently waiting. See ya there :)

I always have had a good experience at Starbucks! Usually they are quick and the majority of the Employees are kind! Parking: Parking is usually okay! If the Cafe is somewhat busy then there is some trouble finding a parking spot. Kid-friendliness: They have cheep kid size Hot chocolate but that is about the only kids drink they have! However they have tons of Cookies and cakes for kids and customers of all ages!