Employees double cupped my cup of coffee which is against the company policys....now my hands and chest are burned beacuse the lid failed to secure due to it being double cupped
it used to be cool but i the power outlets are broken, and the open outlets dont work like they used to, and the restroom allways smells like backed up sewage. such a shame.. i guess i could get my coffee and leave asap. not a place to work..
I ordered an iced sugar cookie latte with sugar cookie cold foam. With a hot chestnut praline. This is the second time that they messed up the same drink and it seems to be the same girl that messes up the same drinks. She is the tall heavy set girl with dark brown/black hair that works the hot coffee bar. She worked Friday, Sunday, and Monday. My wife and I have confronted her several times on the fact that the drinks were wrong and every time she catches an attitude with us. And messes up the drinks AGAIN, either missing an ingredient that was paid for or not making the right drink at all. All this just to keep telling her that it's not what's on the sticker. At long last she finishes the drinks and when you taste it, it's either watered down or has no flavor whatsoever. So now I just think she's intentionally making the drinks wrong. Either she needs retraining or she needs to be replaced. We will be taking out business elsewhere.
My favorite Wheelchair accessibility: Yes
Everyone is fairly quickly and friendly. In a past life I was a Starbucks manager and they place seems to be running in compliance and the team members all appear to be in good spirits. Remember to tip your barista. Vegetarian options: Grilled cheese, kale egg bites, impossible sausage breakfast sandwich.
The drink I ordered was a venti chestnut praline frappe with two add shots and my drink tasted all like milk and didn’t taste no espresso shots in it and the color of the drink was not even right it should’ve been darker than the usual frappe color but it was not. The frappe roast and the espresso should’ve made it darker but instead it wasn’t. Ruined my day. Gotta say, baristas need to learn how to make their drinks.