This morning I went drive thru to buy a hot coffee. I ordered a grande dark roast coffee and a banana nut bread . My coffee ☕️ was cold. It looks like the coffee was sitting there for a while. This Starbucks location needs to improve their service and make sure the hot coffee is hot in the morning.
I'm here weekly and enjoy the staff and atmosphere each time. We're always greeted and remembered. Kim and Shane are especially pleasant at the register.
(I'll preface to say that they looked like they were short handed as I only saw 3 persons working at 8:30 am) I was not greeted coming in, and stood around for a bit before anyone acknowledged me or took my order. I had a very uncomplicated order of dark roast with heavy cream but I was asked again what it was I ordered a few seconds later. Again perhaps they were short handed that day but paying almost $3 for a tall plain cup of coffee I guess my expectations are just a bit higher.