It’s a shame when the young lady that works behind the counter is too rude and out of touch to be able to handle taking your order. She spent more time on her horrifically long lashes than trying to take an order. W. O. W. How awful.
They must have been having a tough day. I waited over 12 minutes for my order of 1 vente black tea. The wait was too long... I needed to be at work so I left even though I tipped$ 1 on a tea... needless to say I was disappointed. Unless you are a tourist and have the time to wait..... I would use another location. The staff was nice though I guess.... Even though they were confusing everyone and making drinks completely out of order and they didn't even ask my name for my order. Honestly I felt kinda scammed and dirty. Not how service should be done. It's attached to a hotel though so I assume they used to get a lot of corporate business and now their business model is obsolete.
I am a big Starbucks fan and as a Starbucks fan you have to be tolerant. Some locations are great, some are terrible. I did understand the decision to make it possible to add a tip for payments. I was here some times. Usually I can choose how much tip I add, but some servers just add the max. possible percentage tip on the screen and lie “i skipped that for you”. So getting these lies the experience can not get more than 1 star. I would fire such people.
Just came in after my workout to pick up food at my nearby starbucks and got told I couldn’t be on property after I paid for product at this store.
Always great, fresh coffee, and a great place to relax and enjoy your coffee.
Today I went to this Starbuck. Has the pleasure to meet: Bianca, Adhom, Joseph (night crew). They went above and beyond to make us amazing drinks with a smile! Bianca was so sweet and traded me for holiday cup! I gave her mine and she gave me hers cause we had the ones each other wanted! Thank you for making my night!!