Starbucks

Love this Starbucks!

Updated 2024: I miss the old store manager Sarah. She was great at hiring good friendly staff and she herself was so friendly. The new manager here now is the reason I will drive to the Main Street or Gulf to Bay location as her attitude is terrible. Managers are key to any customer experience. You hire a bunch of people that are not friendly or seem to care then you cannot genuinely expect to provide that experience to any customer. And that is the Starbucks way. Every time I go to this location the current manager has seemed anything but happy. And her staff is the same. Now I have only been to this location 6-8 times within the last week and neither the store manager nor any of the staff members (minus a single senior staff member) seemed friendly at all. They all seemed miserable and unhappy from start to finish. I have always found that if you don't see it once within a week then that Starbucks location is just no good. It all boils down to the manager and the people they hire. Which I see tend to be similar to the individual hiring them. Toxic managers, toxic people. And not only has she charged me extra for my cream (which I rarely experience at any nationwide Starbucks and is more common for a franchise location in a grocery store) but she then still made it wrong (even after giving specific directions which she seemed to ignore). I tried suffering through the terrible coffee for the next two hours but eventually folded and went to the Gulf to Bay location. They easily remade it and it was perfect! I hope all the staff including manager figure this out and whether fake or genuine (preferred) figure out how to be happy or at least act as such while at work. It's just so sad to see the wonderful, cheery atmosphere dissolve and turn it into a depressing stop along your daily route. This is why Sarah's ability to manage the location was perfection. I know wherever she is she is killing it. Just wish I knew so I could go there and get better vibes while I order my coffee and know the staff will listen. Original post 2020: Literally the best that I have ever been too! The staff is asking and my drink is made right the first time. Highly recommend this location. Even if it is a bit of a drive. Just wished they still had later hours.

Good coffee and service with usual options.

Nothing bad to say! Excellent!

Friendly and helpful service. They even remember my name, and I come in maybe 2x a week at most

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