Starbucks

Lid was not properly placed and it came off and spilled the entire cup of hot coffee onme ad in my car

As a former barista, I am completely appalled at the way that the store operates. My husband, two days ago, went through the drive-through with my order, which is always the same a quad shot, espresso, iced, in Venti cup, filled with half-and-half and five pumps of white chocolate. The employee told him she could not bring it up like that she proceeded to charge him for a Venti white mocha, which is just about double the price with one less shot of espresso, then a quad, unless the drink menu has changed since I worked there, and it was made with regular milk versus half-and-half .My drink that was supposed to be just over 4 dollars was now almost 8. My husband didn’t get a name but she was wearing striped pants. She had darker skin and darker hair. No I’m not racist. This is ridiculous. There’s no reason why she couldn’t have rang it up the way that he had ordered it. She just simply was either one lazy and didn’t feel like entering it as a quad espresso with the extra syrups and half-and-half, etc. or she was really just trying to be a jerk.

Decent location. Parking was easy. Drink made correctly. Only complaint would be there made my drink and sat it to the side and never called it ready so it was pretty melted down by the time I got it.

I got there at 845am drip coffee was not made yet. Waited over 10 minutes nearly finished my breakfast sandwich before having to ask for my coffee again. After finishing my coffee I asked the sever at the end of the bar for water. By 10am they were busy and there was a line. She said I had to order it at the register. LOL ridiculous. So I took my dollar tip back from the jar. Also when I got up to ask for water someone took my seat. This is why I usually make coffee at home. People suck.