Starbucks

2.8
(33 Reviews)
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Ratings of Starbucks

google
Google
2.8
(33 Reviews)

Happy Hours & Specials

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Photos

  • Business Photo
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Location & Hours

Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability.

500 W Madison St
Chicago, IL 60661
Monday
5:00 AM - 8:00 PM
Tuesday
5:00 AM - 8:00 PM
Wednesday
5:00 AM - 8:00 PM
Thursday
5:00 AM - 8:00 PM
Friday
5:00 AM - 8:00 PM
Saturday
6:30 AM - 7:00 PM
Sunday
6:30 AM - 7:00 PM

Recent Reviews

google
Dec 2023
Surprisingly slow for how many people were behind the counter. Granted, there were at least a dozen customers in line or waiting for their orders. And probably as many orders being worked on from on-line. They did make me an "Ocho", which is essentially eight shots of espresso. Super convenient location, so have to give them that...
google
Nov 2023
Expect to wait at least 20-25 minutes after ordering even when they are slow.
google
Nov 2023
Ordered a latte and there were about 8 people in front of me. I waited over 20 mins and was going to miss my train so I did not even get my drink after paying for it.
google
Aug 2023
The service here is very slow. I cannot count the amount of times I had a mobile order and it was forgotten about or it was completed 10+ minutes after the expected time. The staff is not very attentive. They frequently don't approach or ask you what your name is and what you are waiting for. Today I had very bad customer service in particular. I had a mobile order and I arrived about 5-10 minutes after the expected wait time. Nobody helps me so I tell the staff my name and she just goes "OK, so what?". I am not sure if this person thinks I just gave her my name for fun, I was clearly waiting for an order. She was condescending and rude. Luckily, there was a staff that was willing to help and make my drink, but the person in charge of organizing the drinks was extremely rude to me for absolutely no reason. This was the only time I had ever been livid at customer service from Starbucks. I have had situations where maybe the wrong drink was made or they forgot something and I understand it, but this was just serious lack of manners. Get your Starbucks or Coffee elsewhere if you can.
google
Aug 2023
Always gets my order wrong and they always rush you out.
google
Aug 2023
Don't order food here if you want to catch a train. Service is very slow, it took 20 minutes just for a drink and a sandwich and one of the workers just left her post.
google
Aug 2023
Horrible experience Waited for 20 minutes for one iced latte. One man was busy taking orders and other was labeling the cups. Horrible Starbucks coffee I had in my life. I could literally feel the sugar granules and bitterness of coffee. He just pour sugar, ice milk and couple of shots. Pathetic Pathetic and Pathetic!!
google
Aug 2023
asked one of the baristas for a reccomendation and she did amazingly, best drink i’ve ever had!! can’t remember her name but i think it started with an A she was so pretty, worked at 5:30pm on 1/8/2023 PLEASE GIVE THIS GIRL A BONUS/RAISE HER CUSTOMER SERVICE AND BARISTA SKILLS ARE UNBELIEVABLE!!!!!!!! she made a venti ice brown sugar oat espresso latte with vanilla sweet cream cold foam and 4 pumps of white mocha, making this british tourists day and i hope she gets everything good in this world :)


Frequently Asked Questions

What is Starbucks' rating?
Starbucks is rated an average of 2.8/5 stars across various online platforms.

Nearby Locations

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(312) 833-9560

500 W Madison St, Chicago, IL 60661