I went in the evening and an older, african american gentleman at the counter had a very snarky attitude. I had a long day at the airport and just wanted a matcha. His behavior, whether because i forgot to mention cinnamon on my matcha latte or because he thought I wasn’t saying my order quickly enough, was dismissive and disrespectful. I’m sure at his age he’d rather not be working at Starbucks but the least he could do is be pleasant. Adding this to the long list of why I no longer frequent the franchise.