Dirty, unbelievably slow, multiple wrong orders and rude attitude! You’ll get a better service at Dunking Donuts!
Closed no longer exists you idiot
Horrible service, I ordered a Frappuccino with little ice, the girl made a watery strawberry smoothie, there was no syrup around the glass or even above the Chantilly, I showed her a photo of how I wanted it, she said the syrup was mixed with milk and it wasn't made like the photo. (rude American attendant) I asked her for another person to review my order and one came (espano man) and said that the order was correct and there was nothing they could do, there was no manager for me to make the complaint. Bathrooms extremely dirty and with papers falling on the floor. floor in the main hall dirty too.
I too work in customer service and this location is the worst! When I walked in at 6am on a Saturday with no other customers around, they looked at me and then proceeded to do other things while I waited at the counter. They never look under staffed, but they are the slowest and too busy talking to one another. Another time I waited for 5mins at the counter, but had to leave to catch a train. Often times they bring your order down the end and don't even call your name, so you don't know when it's ready. There is a Dunkin Donuts near by, which takes me 10mins to walk to...but I could have walked there, received my order, and then walked to the train by the time this Starbucks even took my order. I've actually tested it out! I've tried to give this Starbucks a chance multiple times but they continue to fail when it comes to customer service.
It's a starbucks. They let dogs in which is always nice. You'd be amazed how many places are adverse to the presence of dogs.
Customer service is not optimal. Did not get a receipt for my purchase. Took about 10+ minutes to get my order.