They’re super busy at shift changes and breaks but I love them.
Very unfriendly!!! Almost makes me uncomfortable!
Can't believe you can't scan your app and get points. This is ridiculous, Starbucks. What's even worse is they can't bother to put up a sign so people who want to use their app for points, to get or spend, know to go to a different location.
Starbucks should not be allowed to let someone order 30 drinks at one time. Medical staff just want a simple coffee and don't have time to wait on someone who orders 30+ drinks. We don't have time to wait 45 minutes. This was even after I placed a mobile order to give them time to make my coffee. Get down there at the estimated time still waiting 30 minutes.
After such long hours this is truly a highlight in my day. The staff is very personable and always friendly. After many visits they have now memorized my drink order as well.
This Starbucks is truly a bright light in a dark place. You would never think that a hospital coffee shop can alter your experience, but the baristas Erin & Katie made me feel heard and understood after sitting in the ER all night with my father. I'll admit I walked up frazzled and unprepared to order, stressed about holding up the line. These two told me not to worry and spent several minutes helping me find a drink I may enjoy--even told me if I ended up not liking their recommendation they'd make me something else. They ended up giving a great recommendation and even wrote it down for me so I would know how to order it again! 100% a positive experience and would recommend this Starbucks to anyone because of the staff. Special thank you to Erin & Katie, you two made my morning! (And thank you for the sticker on my cup).