Emma is just the sweetest! She made my entire day!
Epic fail. Non-fat, no whip WHITE mocha. Received a standard mocha. Discovered when I was on the road well away from store.
Best customer service ever
If I couldI would do no stars I would! Everyone there are completely unorganized and looked at you blankly like I go there because it's closer to get a coffee. Went there three times and gave me a hot coffee instead I asked for ice all the time. The crew there needs to work on customer service because they looked at me weird. Like the crew needs some more skills on how to correct a coffee they made wrong. One barista looked like she wanted to fight me. I never in my life experienced that my entire life.i used to be a barista trainer and I think half the crew needs a factory job just because they suck at customer service. Robin is the only nice one there. You need people like her the rest can look for different jobs because they suck. if the issue doesn't resolve and I go there again and I get hot instead of ice I will be going to the headquarters and don't think I don't know them because when I had to work for Starbucks I had to go there for a bullying issue. Maybe the manager should be present. Or get a new one.
Trash store they get orders wrong all the time and are so damn rude when called out
Been here 3 times and they got my order wrong each time. Very friendly service, but I don't know what's up with getting the orders wrong all the time.
Coffee I was given was water down. Also I asked for extra drizzle and did not receive it.