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Ratings of Starbucks

google
Google
3.9
(228 Reviews)

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Location & Hours

Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability.

277 Harvard St
Brookline, MA 02446

Recent Reviews

google
Nov 2023
This is a union Starbucks. Their union supports Hamas. There has been no obvious repudiation of this by staff. I am a Jew and will now no longer go here
google
Oct 2023
Very poor quality of ice! I’m drinking iced latte,and testing ice water in my coffee,ice cubes are so small,looks like half melted.I asked the staff if there’s something wrong with the ice machine and she says that this’s a new ice machine,really???!!!! Quality of coffee not worth it the money! I’m buying a coffee everyday!
google
Oct 2023
Bad quality drinks. I like the baristas here a lot but I face a scenario of having to either ask -- almost every time -- to have my drink remade, or to accept a cappuccino whenever I order a no-foam or low-foam latte. Again, nice baristas, but the amount of foam I get within each beverage is enough to make this place a two-star establishment at best. When you're paying $7+ for a drink and tipping multiple dollars, but only getting about 50% of the drink actually in the cup, over and over again... Really frustrating! I genuinely don't understand why these baristas don't use the foam spoon like every other Starbucks in the country. EDIT: As nice as the owner was, and again, as nice as the baristas are... This just keeps happening. Attaching a new pic of my tall no-foam oatmilk latte. This is a cappucino: half foam. I am going down to 1 star because I was once a former barista myself at a Starbucks for years and I know how easy it is to just use a spoon to hold back foam when someone orders a no-foam latte. This is legitimately robbing customers of 50% of their beverage or more, and it happens almost every single time to this day. EDIT 2 to add that, 7 months later, this problem is still occurring and may have actually gotten worse. As a former barista for years who worked at a Starbucks on Newbury St., I know what it's like to work in a very busy store. There's no excuse for repeatedly giving me half a cup of foam on a no-foam latte. Am I going to have to resort to Dunkin full time!?
google
Sep 2023
I passed by this Starbucks last week and was a bit busy before leaving a comment. It's definitely the best Starbucks I've ever been to, with a lot of aroma in the store. My friends and I are all praising it, and we'll come back again next time.
google
Aug 2023
I have a really serious dairy allergy. I have been getting starbucks for a very long time and I always get an iced vanilla latte. Today I ordered an iced latte with soy milk. I have never had an issue with the employees mixing up the milk and cross contamination because soy milk and normal milk are separated. After a few sips I quickly noticed my throat start to quickly swell and close in and hives appeared all over my face. I frantically took benedryl and even considered using my epipen and calling 911. This experience was terrifying and I hope to never experience it again. Since the allergic reaction was so severe I don'y believe there was cross contamination, I believe my drink was made using the wrong milk. I love starbucks and their employees however if I didn't have my benedryl on me or had a few more sips I couldve died.

Frequently Asked Questions

What is Starbucks' rating?
Starbucks is rated an average of 3.9/5 stars across various online platforms.