Starbucks

I personally had a bad experience with the store manager Brooke. I’m a visibly gay person and it was clear that they had a problem. The whole time I was there, they would constantly stare at me customer service was really lacking in their tone. As a member of the lgbtq+ community, it felt disheartening for another member to act that way towards someone.

This Starbucks is the worst, they’re always out of something, and it takes forever to get your drink

Service not as great at this location and it’s also hard to get in and out at this location. It’s gets super crowded and backed up. Other than that just your average Starbucks.

Just got a coffee filled to the absolute brim just after brewing. Hot coffee is good but not when it’s scalding your hands and pants.

The service is the slowest of any Starbucks I’ve ever visited. Be prepared to wait 15-20 minutes for any mobile app order and 30+ minutes for any drive-through order. Drinks aren’t consistent and the inside is very dark.

Out of all of the Starbucks in the Birmingham market, with the exception of the alabaster Kent dairy farm Starbucks, I would say they are one of the best. It's hard to find great starbucks customer service with no mistakes made. The others in my opinion are probably one star, maybe 2 star at best, in my opinion. Doesn't mean they can't make improvements with the proper coaching and proper management.