Excellent customer service. Cozy atmosphere to enjoy a little coffee, comb thru books and decide which ones you want to buy.
I wish they would stop using single use plastics. I ordered a breakfast sandwich, they didn't ask if I was eating here, which I was, but they gave me the sandwich in a large plastic to go box anyway. The sandwich was in the box for less than two minutes and the plastic box will now be sitting in a landfill for at least a hundred years before it even begins to break down. They definitely had clean plates available stacked and ready to be used. Please stop using single use plastics when you don't have to.
I have been trying to update my account information, but seems to me that they don't care, saying something about a glitch. Very frustrating!
Good coffee...staff not amiable.