Starbucks

(Translated by Google) Just have a raspberry(Original)Solo tome un frambuchino

First off staff asked for the customers to order through their mobile app is such an inconvenience especially if you have cash. The staff’s reason was because there was only two of them running the store. I personally ran a cafe in the rush hour morning and it was just two of us and we still accepted customers no matter what. The reason to not be able to take orders over the counter because they are short staffed is just not a valid excuse. No wonder why this place seem so dead from the exterior. To add to that we’re the only customers about to take orders I can’t understand this excuse. It’s just sad to see a business run like this when you should take all opportunities to get your customers specially near a dense hotel area. This is a disappointment.

AWESOME

They're toooo slow, since I work by the airport sometimes I went to this location 3 times a day always they take their time to get me my order.

I try to patronize independent coffee shops or make coffee at home, however, Starbucks is the best alternative when those options are not available. I ordered the largest iced coffee and a brownie (which are decadent and delicious). They were out of brownies. Understandable, since it was late afternoon. When I got to the window, was told they were out of iced coffee. But, they subbed another drink for the same price. No problem, these things happen. The staff was friendly and apologetic. I will get a brownie another day.

Whoever works the afternoon shifts 100% know how to make a damn good coffee!! My office goes every day around 2-3pm and I SWEAR it rocks my socks off

Terrible customer service.