My experience at Starbucks (located inside of Grady Memorial Hospital) was excellent. I was greeted by Nautica and Kaliq within a few seconds of my arrival. They explained the different varieties of drinks and the way they can prepare my order, in which I was able to decide what I wanted with better understanding. Starbucks worker Sanaa made my order to perfection. The customer service was excellent and they made me feel welcoming.
Where do I start so the cashier with RED wig braids her name is NELLYE MAE she is very rude her ATTITUDE is very unprofessional she not a people’s person customer service sucks real bad she probably do better just taking out the trash the whole 3rd shift is trash please do something about them because Starbucks will lose a lot of customers.
Let me tell you that this is the best Starbucks I’ve ever been to!! My wife is in the hospital and I decided to get my favorite drink. Even though it’s the only drink I get, I have to look at my notes to get the order correct. I got my drink and thought this is the best Chai Latte I ever tasted in my LIFE!! So I told my kids and bought them one. Well how about Ms.Glenda remember me and not only me my order. I was in shock!! I said if you can remember my order, I have to stop being lazy and remember it as well. Not only is Grady Starbucks great, but the entire organization is also first rate. Thanks again Ms.Glena and anytime I’m downtown, I will stop and get my drink from your Starbucks!!
I appreciate the night crew they go above and beyond to satisfy the customers. They energy is on Awesome and this what brings me to the Starbucks everyday because of them. CARLOS, WALTER, RAINEY, GLENDA THANK YOU GUY SO MUCH FOR THE AWESOME EXPERIENCE ‼️
Solid clean Starbucks, wifi is slow, service and drinks were good
I visited Starbucks last week and ordered a caramel crunch Frappuccino, which was absolutely delicious. The service was great, and the manager was particularly helpful. I had asked her for extra caramel, but I forgot to mention it to the cashier. Despite that, the manager took care of it for me. Overall, I had a great experience at Starbucks and will definitely stop by again when I'm in town.
I had a great experience at this starbucks! the ladies were extremely patient and sweet with my difficult order.