Starbucks

Starbucks food and drinks are always good and the place is always so clean

Unreliable and inconsistent. I go to this Starbucks three times a week and one out of the three the drink either tastes horrible, is white (no coffee just white), or takes 20+ minutes. I understand this branch is fairly busy due to location but the amount of inconsistency worsens the quality.

Made the mistake of placing a mobile order at this store on a late night trip. Apparently, after a certain hour they close the store and only allow drive through. Being one of the only stores open in the area at this late hour, I had to wait 15 minutes in line for the drive through to pick up the mobile order I had placed. What is the point of allowing mobile ordering if you are just going to have everyone wait in line??

Purposely bought coffee so I could use the restroom before a long drive to the San Fernando valley, ask for the code to the restroom and was told they're going to be cleaning it and I couldn't use it as I watched the person barely opening the door. The person behind the counter could have said hey, he needs to use the restroom real quick and he just spent his money here. But they just watched as the person went in and locked the door. It would take 2 seconds for them to knock on the door and say hey a customer, who's here so that we have jobs, it needs the restroom. Wow

Starbucks is consistently great. i enjoy the app as I can order from home and it is ready when I arrive. The employees seem happy and always greet me. Thank you.

Slow workers,drink was warm Bru