We waited 35 mins to be seated with no host to be seen, then once we were seated we had at least 4 waitresses walk past us 4-5 times until 15mins passed and we finally got asked if we wanted something to drink. We placed our order for food and drinks, waited 15mins longer no drinks in site. We left without eating or yet to receive our drinks. Wasted more than an hour at this place. We are regular customers of the Gardiners rd location in Kingston Ontario and never have we had this horrible service. We will never venture far from home again.
As far as wings and beer goes, always great quality and service.
"I recently visited St. Louis Bar and Grill Sports Bar and unfortunately had a terrible experience with their customer service. The staff was incredibly rude and unresponsive, making it clear that they had little interest in providing a positive experience for their patrons. Additionally, I was deeply disappointed to witness instances of racism among the staff, which is completely unacceptable. I would strongly advise others to avoid this establishment until they address their issues with customer service and racism."
Worst customer service experience.
Worst place - Extremely poor customer service. Pathetic customer support, they make you wait for no reason. It’s a big fat no for this place- Don’t ruin your own weekend mood by visiting such terrible place. I would propose for negative ratings.