Spoons Ice Cream & Cereal Bar

After seeing Spoons on instagram, my girlfriend and I decided to drive from suffolk county to check out the hype. No better way to explain this place then it was horrible. Definitely nothing to brag about. So bad we couldn’t even finish it. All the toppings were stale. The way they make it look is way better then the way it actually tastes. Very disappointed. Do Not Recommend

Super disappointed at the portion size for a $9 ice cream. I used to love this place and went here quite often pre-Covid, but it looks like they just care about money now instead of making their customers happy. Genuinely sad about this

Was ok, got a milkshake with cereal inside, wasn’t the best milkshake I’ve ever had

Had a really bad experience here. Went for the first time. Saw on google search and Facebook how good the ice cream looked. Waited forever to be helped. The employees seemed like they didn’t want to be bothered. I definitely won’t be going back after this sadly.

Great ice cream

They don't clean after making the orders and we know this due to an allergic reaction from cross contamination from nuts. Will not be coming back if i have to look for a place to buy benadryl after every visit.

So good but a little too sweet but soo good

After coming here for the past few years I have to say tonight was the first time I was truly disappointed. The employees have horrible energy and are very rude to the customers. I waited online with my friends for over 20 mins after an hour drive. I felt embarrassed for bringing my friends here, and it is definitely my last. When one of the girls who appeared to be of a supervisor status told the employees they were being obnoxious and to stop because customers were complaining, the girl said I don’t care they can go home. After ordering and waiting another 10 minutes the girl forgot my order, and my cousins milkshake was as thin as water. Not to mention the cups are filthy and my boyfriends shake had plastic in it. I am very disappointed and will not be going back. Something needs to be done about this horrendous service.

The most unprofessional and unsatisfying ice cream place you can attend. The service left me appalled as the workers were downright rude to each customer. When the manager told them to stop fooling around, the employee replied “I don’t care if the customers don’t like it they can go home.” Besides the rude Saturday night staff, the over priced milk shake someone in my party ordered was left with a piece of plastic in it. Not only did the milkshake come practically melted, but a piece of plastic was in it. Yum. Absolutely unprofessional and should not be tolerated. Thank you for this overpriced and unprofessional service.