SPIN San Francisco

Great place to hang out with your work buddies to wrap up the day... Their food is pretty decent as well.

I recently visited Spin with a group of 11 friends (for a birthday), expecting a fun evening of ping pong and food. Unfortunately, the experience didn't live up to our expectations. Our server was excellent--friendly and attentive throughout the night. However, the hospitality stopped there. The hostess was notably rude from the get-go, which immediately set a disappointing tone for our visit. Things got more frustrating at the end of the evening. Although we were 11 people, the hostess gave out a total of 15 wristbands (four to people that weren't in our party) and incorrectly charged us for 15 people. When we pointed out the error, an event coordinator threatened us and said "You either pay for 15 people or you're dining and dashing." First off, we never said we weren't paying. We just weren't paying for the hostess's mistake. Secondly, the system they use to give out wristbands is a joke, there's no confirmation, no checks or anything. So basically with their logic, if they mess up, they don't want to assume responsibility and they put it on the guests to pay for their hostess's mistake. And third, following the threat, he lied and said there was apparently no way to correct their billing mistake in their system. He (or anyone else) didn't even come back to apologize after someone had corrected the bill. Absolute trash service and honestly enough to put me off from ever coming back, even after having been there several times to celebrate birthdays and company events. Additionally, the food was just mediocre and took an unusually long time to be served--over two hours with minimal communication about the delay. Angelina I believe did extend us because of the issue until their closing time (11PM), but then the hostess tried to kick us out early by placing the "you have 10 minute signs on our table" at 10:20PM, which speaks to the lack of communication among the staff. In all, while our server did a great job, the issues with the hostess and the event coordinator guy, lack of communication, billing, and service speed significantly marred our experience at Spin. I wanted to love this place, but I don't want to return or recommend it without some serious changes. Especially when they tried to scam us out of $240 for people that were never in our party or authorized by us to receive wrist bands.

Do not get a party package here, never coming to this establishment again. The food was incredibly mid and arrived late. 25% of the ping pong balls were dented and deformed. Hosts tried to kick us outside of our time slot. Make sure you check your bill. SPIN tried to overcharge us with more than the people in our party. Their braindead reasoning was “the hostess gave out these bracelets to random people so your party has to pay for them.” Made absolutely no sense. Some of the servers were incredibly nice, the only redeeming quality. Management + security were incredibly illogical and rude. You’ve been warned! Check your bill!

We hosted a private group meeting here and had an absolute blast. Attendees ranged from 15 to 75 years old and all of us had a great time. Bravo Spin SF!

Great place for a fun night out or a team event. Lots of ping pong tables. They have a team onsite who collect all the loose ping pong balls. The food is pretty solid (standard bar food). Recommend making reservations in advance. This location gets busy on Fridays & weekends. Without reservations, the wait can be +1 hour.