Special Pizza Gourmet

I don’t know how this place still in businesses. Save yourself time and patience and go somewhere else. The lady who answered the phone shouldn’t be working with public, she’s very, very rude, far from any professionalism, she hang up at my husband when he was asking how long the order would take to be delivered and after 45 min waiting for our food (2 small pizzas) I called a second time and she was even more rude when I ask how much longer for our food and she’s started shouting at me with her nasty tone saying “ I don’t know how much longer… could be 2 min or 15 you can cancel the order of you want”. The delivery guy arrived 10 min after the phone call. We only call this place bc someone at the hotel recommended and we arrived so late at night and we were starving. Our bill was $39 for two small pizzas. Not even worth the price!

Delivered, while outside it was raining cats and dogs! Pizza was still warm, fries also and chicken wings were excellent! Beer was cold! So we order again when we are in Miami!

Pizza

The woman that takes the orders is less than professional - and with what sounded like a TV blaring next to her, it was hard to hear but after getting over that negative experience, the rest wasn’t really that bad. Delivery came on time from a relatively friendly driver and although the food was average, we didn’t expect much more than that at 10:00pm on a Monday night right next to Miami International. They’ve found their niche with hotels (as I’ve read in many reviews) - sure serves a purpose for the weary traveler. PS I think we were charged about $8 for delivery - they don’t give any breakdown and only accept cash upon delivery.

Just awful... I asked the front desk at the hotel for a recommendation for delivery and they gave me special pizza gourmet. The delivery was 20 minutes late totaling an hour and 20 minutes and they only accept cash. The food was awful. The chicken noodle soup was from out of a can and the ravioli was chef boyardee. They forgot the ranch for the chicken tenders and the marinara for the calamari. I called them right away and they told me it would be 20 minutes before we would get it. I then asked them to resend a new order of chicken tenders and calamari and they wanted to charge me for it. I told them forgetting the marinara and the ranch was not my error, it was theirs and they hung up on me. Went to bed thinking they were not coming and arrived about 25 minutes later and brought chicken tenders and ranch packets along with marinara but no calamari. Overpriced, horrible customer service, and awful food. I let the front desk know, so hopefully anyone else staying at the Best Western Miami airport North will not have the same experience.

Horrible! The pizza was cold in the middle and falling apart when it arrived! The garlic bread was literally dinner rolls with garlic and butter! Not good!!!

I just ordered at 1:30 am and it came earlier than the 40 minutes they say. I really enjoyed it. The white cheese is great I had the 4 cheese but the white cheese my wife had was tastier. I got chicken pineapples and green peppers on mine and it was fresh. I read some reviews after I ordered so I’m glad it was after I ordered cause I would have been persuaded to not order but because I ordered first I was presently surprised at how good it was. I tipped the guy also. He looked a bit tired but perked up with the tip.

Do Not waste your time and money. Customer service is horrible and the food is terrible! Delivery took 1 1/2 hr. Our pizza & calzone pizza were cold and nasty. Don’t know what type of cheese they use, but it was disgusting. The cheese on the pizza tasted frozen.

Horrible customer service! Woman that takes orders has the worst attitude I’ve ever seen. I told her I will not be coming back and she replies good, I don’t need customers like you. I wish I would have videotaped her. Obviously, not right in the head. Do not waste your money here for mediocre food.