Special Hainan Chicken 和记海南鸡饭

My recent visit to Hainan special chicken left me utterly disgusted and outraged. The level of service I received was not just incompetent but shockingly disrespectful. After settling the bill, I encountered outright rudeness from the waiter when attempting to adjust the tip I had left. To add insult to injury, the owner herself intervened, insisting that tip adjustments were only possible with cash payment. Furthermore, I was informed of an alleged issue with the tip I provided, which is completely unacceptable. It's abundantly clear that this establishment has no concept of basic customer respect. Even the owner's parting comment suggesting I "bring the food home next time" was a tone-deaf insult, given the circumstances. I refuse to subject myself to such appalling treatment again and will actively discourage anyone I know from patronizing this unprofessional and disrespectful establishment. Avoid Hainan special chicken like the plague.

The food is really greasy don’t waste your time and the service is really bad.

Menu have pictures to better illustrate the items which makes orderings easy especially for 1st time patrons. Service is fast and quick, they bring you hot tea right after you sit down. This is a eat and go sort of place, not great to chat or mingle. Parking is super easy even on the weekends. The staff speaks Cantonese, mandarin and English as well. Portions are generous as well.