Southern Baked Pie Company

Horrifying flavor. Please LEARN! It’s the year 2024. Use the internet.

Had such a lovely experience at my first visit to the Peachtree Rd store! The staff is personable and professional, and the store is cheerful and immaculate. Outstanding service along with incredible pies a winning combination!

The Pies, are pretty tasty but the service I received on 12/23, was terrible. I visited the location the Vinings, aroundThanksgiving time and was blown away by the service and their frozen keylime pie. Due to my positive experience at the Vinings, I wanted to explore some more of their other options. I live less than a mile away from the Buckhead location, so I placed a large order for Christmas Eve. I entered the Buckhead around 2:00 PM on, 12/23 and I was disappointed in the service I was provided with. More importantly, I was the only person in the location, receiving poor service. The other customers in the establishment, were receiving amazing service levels. The staff was attentive, and assisting to the other customers but not to me. I was the only minority customer in the location at the time. The experience left a terrible taste in my mouth. The restaurant accidentally left one of my items out of the bag, so I had to return to the establishment after my initial pickup to pickup the missing items. Whenever I return back to the shop, I attempted to explain to the owner and manager on duty my experience and how disappointed I was but the owner and the manager were extremely dismissive. 1/16/24 Update : Update on this post. Within several days of my visit at the Buckhead, GA location, the Regional Manager (Joan), contacted me to gather more details on my experience. I explained to her my frustrations, and the details of my experience at the Buckhead, GA. Joan was very concerned, and repeatedly ensured me that the company, does not intend on any of their customers to feel unwelcome or insignificant. Joan also completed a few additional steps to rectify my experience or my feelings towards Southern Bake Company. Joan went the extra mile, to practice the company’s core values. I have since visited the Vinings, GA on 1/15, and I was welcomed with exceptional customer service. Javier was EXTREMELY helpful and very nice. I also was able to chat with Joan, she was conducting a site visit during the time of my visit. The atmosphere and service at the Vinings, GA is top tier! Amazing staff, I will be back. Thanks Joan and the Vinings, GA team , for providing excellent service and amazing pies!

The pies are wonder and fresh made daily. I order a cherry pie every year for my employer's birthday. Her and the family love it. The staff are so friendly and inviting. Very nice business to try for fresh baked goodies

Very disappointed in shipping. Ordered 2 orders and paid extra for one order and the one I didn't arrived before the one I paid extra for. They should have given back the $10 difference.

I just want to give a thank you and shout out to Molly at your Buckhead Vinings store!!!! Thank you thank you thank you for all your help and expertise!!!!! You are incredible. You are an asset to this company. ❤️ ❤️ Carin Baer ❤️

Not only are both their sweet and savory pies absolutely delicious, but they have amazing customer service! Such friendly staff that work here and so accommodating. Truly a 5⭐️ experience. Thank you!

Southern Baked Pie Company was at a fall market near my workplace. They were an incredibly warm and welcoming team and their pies make you feel the same way :) 5 stars!