Sonic Drive-In

I usually don't have problems ordering through the app....but one time I ordered and when I went to pick up my order they didn't have one of my items. The guy who gave me my food said it was refunded. It never came to my account. I called customer service after being on the phone for over half and hour and they said they would give me a credit on the app and that never happened as well. I wouldn't use the app after that experience in my opinion. Just a waste of time and money

We had to get a refund because the workers were goofing off and the lady who was working drive thru decided to get an attitude, and the manager did not care

I would give this place zero stars if I could. We waited an incredibly long time, just waiting to order. Once we finally have the order, it was a lot of back and forth with the employee because they just didn't seem to get it. Once at the window, we realized we didn't get a drink so we asked if we could add one and we were told we couldn't order at the window. They even had that typed on little cut out sheets of paper that were taped to the window - in two different places. I didn't think we were technically ordering at the window, but we're just adding on, but I just said okay. Then when the employee gave me the food, she just opened the window and thrust the bag at me, wordless, and then shut the window. I just sat there, stunned, because I wasn't sure if there was more or what. After sitting for about a half a minute, she reopened the window and asked why I was still sitting there. It was pretty surreal. I was not rude to her, in fact I tried to be overly kind... Anyway, once I gave the food to my daughter as we were driving away, her food was so pitiful and the chicken tenders so tiny, she decided just not to even eat it. It was a terrible experience with terrible service. Nothing really to redeem this place. And I am usually not that harsh.

Sat at one of the drive up screens for 5 minutes, only for someone to rudely say "drive thru only". Then we get to the drive thru, only to be rudely told they weren't serving any ice cream, which is why we went there in the first place. Wasted trip.

Didn't make my burger right. Supposed to get a bacon cheese burger with everything got a burger with no cheese or bacon. I live in powder Springs so was to far to drive to take it back

I used to frequent this Sonic frequently and it was always a pretty decent experience. My favorite things here are the chili cheese tater tots and the Cherry Limeade ✌ #givingempress

They suppose to open up at 9am. I have been there a few times and nobody seems to be there. It has always been a wait time for me. This location seems like it’s always nobody working.

Did drive thru. She hates her job and doesn't want to deal with people. Food. It what we ordered and she didn't care. No apology when replaced. How can you keep people employed who act this way?