Sonic Drive-In

TERRIBLE SERVICE WRONG ORDER WORST EXPERIENCE EVER She was so rude and hostile. We go to order and yells that it’s drive thru only even though more cars were parked and getting service. We proceed to order through drive thru and it takes 6 minutes because she keeps cutting us off and asking the same question 5 times. It was to the point where I ordered a “ocean water” which she replied yelling at me“we don’t have that” then ignored us and came back to say “what size for that ocean water”. We get to the window to pay and she takes another 5 minutes to even acknowledge us. Opens the window to just say $22.67 then gives us “our food” and closes it. The order was completely wrong. It was 4 cheese burgers…that was it. Honestly worst first experience ever. I will never be back go to McDonald’s or any other place

Horrible experience this location deserves to be shut down and destroyed. One employee was handling 90% of all the restaurant work, handing out orders, taking orders, and packing orders. She continuously stopped talking to us mid order to hand out other orders and told us the ocean water was out and cut us off mid order with a rude tone to tell us that the drink was intact available. A guy in a red shirt appeared from god knows where and spoke to someone in the parking lot outside and seemly disappeared into a back room and all this before we had even receive our food. All of this I could’ve ignored and considered that it was a bad day and the place was extremely short staffed so I should let it slide until my food arrived. Me and my family ordered two hickory bacon burgers meals and a jumbo popcorn chicken meal and received four burgers and three drinks… three of which were regular burgers and one was a double and caused our total to come out to $22. Horrible experience AVOID THIS LOCATION AT ALL COST.

Dirty and service is horrible at this Sonic.

Y’all never have on site service it’s always drive thru

Service is friendly. Great happy hour drink deals.

A literal nightmare. We’ve come here 3 times now and each time it’s been a disaster. Long wait times, wrong food, terrible food quality, etc. Last time we were here was over a year ago so we decided to give it another chance. We went through the drive thru and waited in line behind another car for about 5 minutes. The car in front of us gave up and left. We then waited to order at the speaker for another 3-4 minutes without anybody talking to us. We finally decided to pull up to the window, thinking maybe the speaker was broken. When we got to the window the girl looked at us and literally said “huh?” We told her we’d been waiting for quite a while and weren’t sure if the speaker was broken so decided to pull up to the window. She again so eloquently said “huh?” Another guy (the manager?) came up and asked what was going on and we again explained we’d been waiting for quite a while behind another car that had eventually left then waited some more and thought the speaker was broken so had pulled up to the window. He told us that they’d just (coincidentally?!) started taking the car behinds ours order and we’d need to go back around and get back in line. By now, we’d been waiting over 10 minutes to order 2 blasts, so didn’t want to pull back around and wait in the long line of cars that had piled up. We asked if there was any way we could just place our order at the window since it was small & fast. We had to ask them maybe twice to take our order but we were kind and respectful and not at all argumentative. The manager said it wasn’t a problem and he took our order and we paid for 2 blasts with extra mix-ins. The total for the two items was around $15. We waited about 3 min, got our 2 blasts and were on our way. Parted on good terms, thanked them for helping us out and drove off. As we started to dig in, we realized that the 2 medium cups that we’d just paid $15 for were filled with plain ice cream with some toppings on top. They hadn’t put any toppings in the ice cream or blended anything. I called the store and let the manager know and while he did offer to give me a gift card for new blasts, I wasn’t at all comfortable going back there. This location is ALWAYS short staffed, the staff that is there is not at all trained, and they’re unbelievably rude. Not once has the food been right and a couple items have been inedible. It’s always taken an inordinate amount of time to take the order and then an ever longer time to get the food. Everybody at this location (including the manager) needs to be fired, an entire new staff hired and they all need to actually be trained properly. In a time when everything in incredibly expensive and treats are few & far between, it’s not right that these children ruined a the little thing we’d decided to treat ourselves with. I will absolutely NEVER visit this location again.

I pre-ordered online and still waited almost 15 mins for my food. Messy burger with way too much mayo and NO napkins. This Sonic is the worst in the area. I should have learned by now, but I am in that area a lot. Well, I guess I never learn; I went back this time for breakfast. They rolled two small tortillas' instead of one large and the thing fell apart imminently. I tried taking one bite and it was in my lap!!! NEVER GO TO THIS LOCATION EV ER!!!! The Manager should be ashamed!!!!!!!! AWFUL FOOD!!!!

I'm still in the stall 37 mins after due time of food from Mobile app writing this review and still have not received 2 drinks and Mozzarella sticks. Red vehicle in front of this hasn't even had order taken in drive in 10 mins. We've seen an employee come back from break, and employee leave and 1 come out for a smoke and jump back in the kitchen for the line to only be another 15 mins

Came here late night for a snack and Tyliyah was the only staff member in the whole building, almost 1:00 in the morning completely alone. My food came out in less than 5 minutes of ordering. Super great service. Terrible seeing someone alone so late at night and working.