Sonic Drive-In

I love Sonics food.

My family love Sonic especially in Sommer but this sonic we went there and waited on the drive through about 5 minutes so we thought that something wasn’t working and decided to go to the window, we noticed that all the staff was in they phones but when the came out to ask they were mean and told us to go back to the drive through to order.

While sonic has great food the atmosphere and time to get said food is not the best. The parking lot and saroundings are dirty and it takes about 20 minutes is the drive through to get your food. This would be fine if it weren't considered a "Fast food chain". They only looked to have one person working so I'm sure she was doing her best. Although she seemed flustered dropping my credit card on the ground and forcing me to have to step out of my car in the drive through to retrieve it. Overall? It takes too much time and seems like a dirty place. Even McDonald's has a a cleaner parking lot.

Food is good... Service was great very nice and friendly service

This was the WORST Sonic I’ve ever been to. All I ordered was a chocolate milk shake. 1st let me say I Love Sonic shakes but this was the worst and I don’t normally do reviews but this was sooo bad I had to. I gave it a 2 bc it was not thick at all McD’s are thicker than this shake was and what look like one squeeze of whipped cream. It did not even fill up the top like it normally is! The only good part about it was the chocolaty flavor that’s why the 2 stars or it would have been 0. No wonder there was nobody in the parking lot!

Order 2 of the pulled pork sandwiches hardly and meet about a teaspoon full paid 5$ for bread and waited 20 mins in line

This was a terrible experience. I did a mobile order for 2 items- a sweet tea & a sonic blast. Order placed at 10:06pm & the app said it would be ready at 10:11 pm. I pull into the parking lot and since it was night you couldn’t park at the stalls and had to wait in the drive thru line, which was very long. I looked for an option to refund because I didn’t want to wait & there was no option so I just waited. Then I finally get to the speaker at 10:32. Tell them I have a Mobile order for Samantha and they don’t even look at it and just tell me to pull forward. Make it to the window and someone finally comes over at 10:43 & tried to give me the person behind me order. I explained again that I had a mobile order and they told me they were out of tea. I said okay just give me the blast and refund the tea. The shift manager Dominique argued with me telling me she can’t do a refund, to do it in the app. I told her there’s no option to do so. So she said call corporate, it’s not my problem, we’re not affiliated with that app. I’m like it’s almost 11pm on a Saturday, corporate ain’t there, you can do a refund, call your store manager. Dominique told me she was on vacation & she wasn’t doing anything, I could sit there all night if I wanted to. I told her to call the district manager bc I wasn’t leaving without my product or money. It’s not my fault they ran out of tea and didn’t make more. The DM explained how to do the refund to her because she could indeed do it. She refunded the entire order at 10:49 pm, refused to give me my sonic blast. So after driving there then waiting 38 minutes in line, I left with nothing. Im 38 weeks pregnant and all I wanted was a sweet tea and some ice cream. Instead I got yelled at by Dominique and went home