We waited for our order for one hour and forty-eight minutes (1:48), which is way too long. Waiting for over an hour and a half and then getting cold food, like it just came out of the fridge? Not cool at all. It was our first time in SoKno, and I can tell you, it's gonna be the last. The service was terrible, and the food quality? Don't even get me started. The taco meat looked like a shoe sole. They seriously need to up their game. And on top of everything, they couldn't even apologize for the delay. Talk about disappointing!
Service was terrible, took over an hour to get our food, and it wasn't busy. Food was ok. The Mexican coffee was yummy, though.
Wait time is incredibly long, chips were stale, tacos were underwhelming. Waiting for a table, ordering, and receiving food took almost 3 hours.
Always a good experience. If you're wanting super authentic Mexican, it might not be your place. Good food, welcoming atmosphere and happiness when you leave.. it hits the spot sparkle ✨️
Service was not good. Took forever to flag down a waitress to order food. We were disappointed with the food. Wasnt as good as the last visit. Cooks did not pay attention to the tickets to make. Several dishes had onions and pico de gallo which were not supposed to be on the food. Queso dip had no flavor to it. Just blah.
Every time I walk in the door, I feel like family I get greeted. I feel like they remember me and no exactly what I want. My favorite server is Cheryl Miller. She always comes to me immediately and takes care of all of my needs and we share a laugh. It’s an amazing neighborhood place to go. I’m very grateful that we have it.
Three things stand out to me... 1) the bar service... "Cat", Sara, and Steph are phenomenal 2) the habanero salsa is incredible 3) the tofu tacos with slaw is better than anything you can get in Knoxville
The steak burrito is very good. We ordered the queso and chips as an appetizer and was charged $6 for literally a handful of chips and about 4 ounces of queso. The ground beef on top of the queso was pointless as well. Also we ordered a side of rice, for $3 we got maybe a quarter of a cup served in those small bowls they use at Chuy's for salsa. Service is always super slow at this place, probably why they have to charge so much for so little, you can't turn over tables if your servers aren't moving people along.