SnoBiz of Alabaster

Love this place

This place is a purpose the best shaved ice, nice staff, and a seating area love it

I went in Sno Biz on 9/16/2023 around 6:30 ish. There were two people working. When I walked in they both got up from sitting and walked behind the counter no one greeted me or asked did I want to place an order . I immediately walked out! Please train your employees to speak to everyone that enters the door!

Fun little spot to grab a snow cone.

The owner at this location is the nicest, most accommodating, and professional gentleman. He treated our family with kindness as we walked up to the for just after close of business for the day. Not only served us after hours but did so with a smile and good conversation. The service itself is worth all 5 stars, not to mention how delicious the product is, deserving 5 stars as well.

Snow biz is the superior shaved ice. Melt in your mouth, light, full of flavor. If the owner, the gentleman wearing glasses makes yours then that's exactly what you get. However there are multiple kids hes hired, (and good for him doing so) and it's a dice shoot on what product you get. Last one tasted like sonics ice with a pack of sugar on top. Just the same, its a fine establishment and worth trying, but I think its kids training kids and some coaching needs to be done.

Everything was great except for the cream topping. It cost $1 and you get maybe a spoon full. Way less than the standard amount. Take a can of condensed milk with you.

Friendly staff and a great treat on warm day.