Smoothie King

Great experience! Staff were very polite and informative. Received my order in record time! The bowls were delicious! Definitely would highly recommend this location. The manager was great!

Polite, friendly, a lot of smiles, and well worth the time!

I placed my order online and allowed 20-30 mins before arriving because of my prior experience waiting past the pick up time at The Liberty Place Location. Upon today’s arrival there was only one worker and he appeared busy so I stood at the pick up side of the counter for 15 minutes. During my wait a second employee appeared and helped the first (with jacket and crossbody bag on) He made smoothies for a woman who arrived after myself and placed her order while there. With two waiting customers and another waiting just to place her order, both employees disappeared to the back for about 5 minutes. The young lady waiting to order left. I stepped up and waiting for them to come back out. Then, the young man with the crossbody bag came back out. He did not acknowledge me at first, then he did. He started our interaction by stating “I’m not on shift but can I help you. I explained that I was waiting for 15 minutes and waited patiently. I wasn’t trying to be a jerk because they appeared busy. He did not apologize (didn’t expect an apology but having worked in the service industry it’s the right thing to do), he jumped right into, I’m not on shift and the guy in the back is opening up or something. Honestly after he made it a point to state “I’m not on shift” for the second time I didn’t hear the rest of his explanation. He ended up making my smoothie but not before stating for a 3rd time, “I’m not on shift but I will make it for you”. After this experience I checked out the reviews and the responses by Smoothie King. They apologize for the inconvenience online. Clearly nothing has changed. Its a shame because their smoothies are very tasty. I love them. If you go to this location, go armed with patience. For context, my app displayed my pick up time at 10:36am. I arrived at 11:01, step over from order pick up side to order side at 11:15 and it was another couple minutes for them to make my smoothie.

Horrible customer service. Employees are so not bothered by helping their customers. Waited over 15 minutes for them to never take the order even.Horribel customer service.

So we stood waiting to give our order for like 10 min while the dude saw u and just talked on the phone. Bad service.

Found this little spot in the mall in the morning and ordered a fruit-veggie smoothie and a coffee. I had never tried a coffee smoothie (recommended by the guy working there) and was delicious! I highly recommend -they seem to have a great variety and props to the attendant who make my smoothie (and the cop in front of me ) in record time with a happy smile and very personable. He even gave me a cool take out bag to hold my drinks (ingenious bag btw).

Fresh fruit bowls are amazing. William went the extra mile to accomodate our needs, so great customer service too. Highly recommended!

I just ordered a P&B swizzle bowe today from Smoothie King located in the liberty place. The guy who made my bowel before he came to the front he was in the back where I could still see him. The guy put something in the trash can with gloves on and shoved it down to push the rest of the trash down. He than came out hesitated for a moment as though he was going to change his gloves and put on clean ones but never did and precede to make my bowel. I know people will probably say why didn't I say something well I didn't want any confrontation. I spent $ 15 for this bowel and wasn't able to enjoy it. So this is for management please please make sure all of your employees are taking the right precautions to be sanitary, especially when dealing with food of any sort . I would have and will be taking it to corporate.