Overall, I had a great experience at Smashburger. The food was delicious, and the service was excellent. However, I did encounter one issue with my order. Despite that, I appreciate the opportunity to provide feedback and would like to pass along my compliments to the team for their hard work."
The front help went above and beyond when we asked if they would bring a shake to our nephew and sing him happy birthday. They were all for it and did it with smiles and enthusiasm. Even though they did not have to! Very sweet. My food was good as well.
Used to be 4 stars but I called in and some new black chick that works there apparently will slight you by misspelling your name and getting your order wrong because she feels you were too short with her on the phone, oh well bye Felicia .
That was the worst tasting burger I have had in a long time. The cheddar cheese was awful, fries were old and cold, and the burger was overall under season and terrible.
Very pleasant and fast at the register … great food delivered quickly
Terrible food. I cannot believe that hype about Smashburger opening. All old products being used. Wilted lettuce rotten smelling meat. Old tomatoes. I cannot believe I spent my hard earned money at this place. I do not eat McDonald's but I believe McDonald's is way better than this store. I cannot believe that.
We were happy to have both a vegetarian and non vegetarian options. Order came out quickly and everything was correct. Vegetarian options: Veggie burger and black bean burger available
Stephanie is amazing every time I come in. She's super friendly, professional, and helpful. Love her!