Slow Burn Hot Chicken - Hendersonville

The younger woman behind the counter had lack luster mannerisms about her, not unprofessional but the feeling of her not wanting to be there. The inside of the store is comforting and looks inviting, the rest of the staff was very pleasant. The food was really good. We got 2x 3 tender meals as they couldn't mix heat levels, medium and Nashville hot. Wanted to try the other heat levels The tenders were seasoned well and cooked to perfection- the heat levels were just right but the honey BBQ dipping sauce was a winner too. Fries were fresh,crispy and delicious. Would go back there again when in Nashville

Chicken was alright, spice was good. I ordered door dash and the sandwhich I got had like, and onion core in it, and a giant slice of tomato like 1/3rd of a tomato lol also ordered waffle fries and didn’t get them got curly fries. Probably won’t order from here again

Chicken is awesome. And hot means HOT. This is a great family business that deserves our support. I just tried the breakfast biscuit, chicken egg and cheese with medium heat. Slow Burn for the win. I just tried the SMASH BURGER....YUMM

Employees were very nice. Only giving a 2 star because they forgot to pack the fries in the meal and the chicken that we did order was just okay. The waffle was good though.

First I’m I heard restaurants going to charge for to go box & The dining in took so long wait There was no soap in the restroom Next time I know where to go Hattie B’s Is better menu with more option’s

Food is amazing, Staff is great, and the area is kept up with and nice! can’t ask for much more!! know what i’m bout to go get a ultimate fry real quick

We’ve been going to Slow Burn for years - since they were at their old location near Rivergate. The family that owns this business is so kind and welcoming and they have the same love for their customers that they do for their food! We love to get the tender meals, but they also have great salads. And don’t miss out on their waffles for breakfast! I’ve noticed a few newer things on their menu too that I hope to try in the future. Everything is served hot and fresh and delicious. Their hit chicken is definitely hot but if you want just a little heat, I recommend the sprinkle. And yes! You want pickles! You can’t have hot chicken without pickles. I love their sauces too but I’m partial to their ranch. It’s just so good and creamy! Parking: I’ve never had trouble parking at this location. Plenty of space. Kid-friendliness: The kids menu here is great, with kid favorites like chicken tenders, fries, and mac and cheese. Good portion. Good price.

Placed an online order at 3:45 to pick up at 5. At 5:45 it is “ready” but missing almost half the order. This will be the last time we give this restaurant a chance. The owner has since refunded our order

Waited 20 min for 3 chicken wings that were hardly done. Mac n cheese tasted like it was a week old and had way too much cheese. Mop bucket and mop kept right next to the drink machine. Don't waste you money go to Wingstop.

This food truck came to my job this past weekend and I was really excited to try them. Food smelled delicious as co-workers walked by with their orders so I decided to give it a go! I specifically ordered the "Carolina Gold" flavor and this was confirmed by 3 guys standing on the food truck, but somehow the young guy ringing up my order punched in something totally different. I paid for my order and went back inside until it was ready. I returned for my order which was bagged up, tied, and receipt stapled to the bag handles. I work in the ER so I couldn't eat immediately after getting back to my work desk. By the time I opened it to find out my order was completely wrong, the food truck was packing up to leave. The woman working with them had not driven off yet so I approached her about my order and she literally looked at me and said "You got what you paid for, there's nothing we can do about it after the truck is packed up!" I was very disappointed because I paid $20 for the one meal and the chicken ended up being totally disgusting and flavorless! I don't know if they ran out of salt or seasoning salt but it was so bland I couldn't even finish the wings, I tried dipping it in some BBQ sauce we had in the kitchen but I could still taste the grease. I threw it away after attempting to eat 3 of the 10 wings. I will never order from this establishment again, mainly due to the poor customer service when my order was wrong! Update to the response: I had not taken a bite from the food when I spoke to you at the car! All I had done was open my food and looked inside to see it was the wrong order. When I ordered the food I specifically asked for the Carolina Gold, and if I'm spending my money and have my mouth set on a certain flavor then you can not discount my disappointment! When ordering, your business doesn't provide a receipt until you pick up the order so I was not able to see that it was punched in wrong if I didn't have the ticket. As you stated, I am a nurse in the ER and did not have time to open the bag as soon as I got back to my desk. When I met you at the car I was not eating! I'm not sure where you got that from because I was still on the clock and only ran over to where the truck was parked to try to catch you before you left. I had not sat down to eat at all yet so I did not know that the chicken wasn't even good! Maybe the sauce would have made it better! But again, that's for me to decide and not for you to tell me that my opinion is harsh or unwarranted! Thank you for your blessings though because I did find some Honey Gold wings that hit the spot!