Sips Coffee Bar

Wow!! What an improvement! Ive been coming for years and I have seen the customer service go up and down. It was getting pretty rough up until recently! The new manager is fantastic. He really cares about what he does! He engages, and encourages his staff. They genuinely look like they enjoy their job, and that makes a world of difference for your customers. Thank you for such great service today guys!

Friendly staff, clean facility, good coffee!

I recently had a frustrating and disappointing experience at Sips when I tried to place my order on the phone with Zoey while waiting in the drive thru line that was already taking 20 minutes. However, I was told by Zoey that they would not take my order over the phone and that I would have to wait until I pulled up to the window. This response was not only rude, but also unhelpful and made me question if I wanted to return to Sips in the future. I even asked for another employee to make my food because of Zoey's attitude, but she refused to do so. This kind of treatment from an employee is unacceptable and has left a negative impression of Sips on me. I hope that in the future, the employees at Sips will treat their customers with more respect and work towards providing a better experience for all patrons.

The food is in general, not good. They need to buy better food to serve as the quality of most of it is not worth the money.

Solid place. It feels a bit more like an ice cream shop than a coffee shop but maybe I’m just used to northern shops. Would go back.

It’s soooo slooooooow

We have come to sips and absouletly love sips and staff. Until theyoung lady today. I asked for a frozen caramel frozen extra expresso . The young lady with short colored hair & glasses .She then said latte frozen which confused me . I said just the frozen camarel with a extra shot of expresso . . She again clairfys you dont have frozen coffee but we have latte. I stated i order the same drink for three years and never have been questioned so much . Lol Next she goes well how long have you been coming stated again three years. Nowsge goes on to tell me about iwner switch and might be old. Too muchhhhhhh. To top it off when she gave us our coffee she was very clear in stating here is you frozen salted caramel late . Rude and might be my last visit

Been a regular since 2017. Knew there would be growing pains with new crew but this is getting ridiculous. They are friendly and nice. However, l experienced long wait times for even short lines consistently. Current ownership needs to read all recent reviews and take action. Obviously you messed up when the full crew quit. Would not recommend this spot if you need a quick coffee.