Sicily Osteria

First time here.... So impressed! The meatball app was so good...The salmon entree was excellent. I was told it's relatively new to the menu. I sat at the bar and Claudia took care of me. She was so awesome! I could not ask for better service or food. I'm normally a Becco guy but they aren't open on Mondays. Looks like I might be diversifying.

Food was very bland and tasteless. We paid for bread, but others were brought complimentary bread. Arancini had no taste. Best part was the tomato sauce. Bucatini dish was terrible. Tasted like milk. Really no flavor at all. No one came to check on us. We were entirely ignored for a long time until a man eventually asked us if we were ready to eat LOL. I told him we’ve been completely ignored. He said sorry. That was it. The service was SO TERRIBLE I left a $1 tip. Sorry, not sorry! How this place gets good reviews is a mystery. Bathrooms were clean! Drinks were OK…..for $18 each! Worst part was being utterly ignored while people around us were receiving attentive service.

Incredible food, great service! ✨

I wanted so bad to love this place… took my girlfriend here for Valentine’s Day, however, the service was so bad that the food did not make up for it. My gf ordered the watermelon sugar drink and they were so overwhelmed that sugar didn’t make it and it was hard for her to drink … we had 6pm reservations and by 7pm there had yet to be any food on our table … not even bread … definitely don’t recommend this place if you are trying to eat before a show … staffing was terrible

I would not recommend this place because of the TERRIBLE service we received. We were the only people in the entire restaurant, but we still waited 15 minutes for our check. We even stood up and put our coats on to signal we needed to go. Finally, someone from our table had to go track down our server who was clearly pissed he had to deal with us. Again, we were the ONLY people in the restaurant. We were in New York for a conference and each needed a receipt for our expenses. He flat out refused to do that and was very rude about it. The atmosphere was cute and the food was fairly good (the house bread was awful). However, the portions were slightly on the small side and the price was slightly on the high side considering the portions, food quality, and service quality. This is New York and there is amazing food on nearly every street. Don't waste your time here.

Improve your customer service, very rude place. Terrible communication over the phone. Don’t waste your time here.

Love this place! Food, service and ambience was wonderful. Anna, the manager, went out of her way to make sure we felt welcome.

Such a charming hidden gem in the middle of Restaurant Row! From the moment you walk in, you feel like you have been teleported to Italy. The food, the service, the atmosphere - all amazing. I want to come here every night. Everything on the menu was absolutely fantastic. 10/10 recommend!

Service and food was so perfect. Authentic Italian cuisine. Wine and drinks are Top shelf great place to go to.

We enjoyed a wonderful evening. Food was great. Service awesome. Thanks for a wonderful dinner.