Great dining ....I've been several times and each time Never a disappointment..
We were greeted with “How Many” when we walked in with our family to tryout shogun. Our meal was prepared quickly (not much of a show) and the rice was hard. We brought a cake (daughter’s bday) and had to ask them to hold it for us. When we got finished all our plates were still on the table, the waiter didn’t tell anyone about us having a birthday nor did she ask if we were ready for her cake (my husband had to go looking for her). To top it off they wrote on our receipt gratuity of 15% because they considered my husband and 4 children a party. Tokyo is where we normally go so we are super disappointed with Shogun and their service.
Absolutely Love Shogun!!! We have yet to have a bad experience there!!!!
Way over priced for what you get
Second attempt reservations at 6:00 PM both times and each time we're told it would be 1 an 1/2 hour to 2 hour wait. That is unacceptable as the reservations were made both times. WHY HAVE THE OPTION OF RESERVATIONS IF YOU ARE TOLD TO WAIT OVER AN HOUR?
Food was ok. I love hibachi thought that was what I was going to get but instead got teriyaki flavored food. No garlic butter just a big tub of regular butter lol I was disappointed at that but my coworker enjoyed.