You lost my business to another company, because your lobby was closed. I cannot stand donut shops that shut their lobby and make you go through the drive thru. I want to look at what you have and pick what I want. And I couldn't do that, because your lobby closed at 11, which is an hour earlier than every other donut shop in the area. I will not return. And I will discourage others from purchasing donuts there. I never leave a donut shop with less than a dozen donuts and a cup of coffee. And I frequent at least once a week. You have lost a valuable customer. That lobby should be open until your business is closed for the day. The drive thru is intended to be a perk, not a punishment.