Shangri-La Restaurant

They don’t know what chow mein is. Ordered chow mein where the woman literally went over what was in The chow mein. We even asked to have an ingredient left out. Chow mein has NOODLES. Chow mein is the same at every Chinese restaurant. Come home open up my bag to see this. BUST! This is a damn soup with boiled chicken. First time trying this place and will absolutely be the last. Completely wasted $15. Scroll down. Read all their 1 star reviews. It’s for a reason. Stay away. Went directly in the trash. Save your money, and go elsewhere, or even panda express.

Love it here♥️ Staff and food are wonderful

I cooked my food to perfection and listen to every detail. I ask they gave me. They work well with you. I definitely recommend this place.

Updated: 1/19/2024food is still exceptional and the staff are warm and friendly as ever. If I have anything new to say it is that more people have found out about this location so wait times can be long for takeout orders. Definitely worth the wait! The staff are amazing and the food is always delicious. A solid 10/10, no joke! You might not realize it as it's tucked in next to the Publix on Bee Ridge and Cattleman. But, they have the serious eats, and it's been a go to for years for us. On another note please remember to be kind folks. I was actually there yesterday 6-14-22 and witnessed someone tantamount to harrassing a server, who had nothing but patience in dealing with the customer. Reminded me of the golden rule, of treating others the way you'd like to be treated. It's important! To the lady that ordered won ton soup and complained of having too rich a won ton to broth ratio (due to your "bad stomach"), but ordered won ton soup anyway, instead of a bowl of broth. But when asked to fix it, was only interested in paying for broth and half the won tons. 1. You catch more flies with honey not vinegar 2. Yelling you cannot understand someone standing next to you, while I (from the other side of the restaurant) clearly heard every word, was somewhat rude and clearly a touch condecending. 3. Seriously, your old enough to know better, please do better! Shout out to Anna and the server who dealt with a high functioning curmudgeon, like champions!

This was a take out meal. Ordered fried rice that was not received. White rice was mushy like paste and moo goo gai pan was salty and all pale colors. Chicken was spongy and salty. Won ton soup was in salty beef stock and fried noodles were stale. I think the meal was leftover from yesterday. I needed a quick take out meal and wondered why the restaurant was empty??? Know I know! In the garbage it went! They should be ashamed to let this go out the door… and they tightly knot the bag so you can’t open it to see what is inside. Should have read the reviews first!

Great food, After all these years still the best.

I ordered shrimp lo mein over the phone and the owner gave me shrimp chow mein. I called and she said I ordered chow mein. I told her I don’t even know what chow mein is because I’ve never ordered it before. I only order lo mein. She apologized and never offered to credit me or rectify the order. ( I told her we just ate it because we didn’t want to go back). She also had a hard time with my name which starts with a Z. So be careful ordering because she’ll give you whatever she thinks she hears and not fix it. She hung up abruptly when I asked her if the apology was all she was going to do about it. Zoe