I love the fact that young students take jobs to supplement their income, but when they can’t even understand English, and this woman from South America had no clue that is not cool, because it brings the quality of service down. And she knew nothing about Chinese cuisine, which made it doubly worse. The food here is really very good for a family style restaurant and the prices are completely reasonable. I have no complaints but this waitress really ruined it. First she brought us the egg drop soup with no ladle. How are we supposed to serve that for two? You usually have the soup as an appetizer and then the dim sum plates come out and the server normally asked do you want them one at a time or altogether well, she didn’t ask a thing and brought the dim sum out with the soup so we had to return the dim sum. We ordered the soup dumplings, and she didn’t even bring a spoons. Then she brought everything out altogether never asking us OK then we asked her for some condiments like Chinese mustard. It took out more than 10 minutes and there were only four other people in the restaurant. The problem here is that they didn’t have enough weight staff because she was also answering phone orders or taking reservations. I like this restaurant and the fact that it’s close to the Galaxy theater is good however the service they really need to work on.
Great dim sum place! You have to order and pay through the QR code on the table. We thought it was very efficient. The food came out quick and was delicious! We will definitely be coming back!
Best dim sum spot in Austin. I'm a fan of Wu Chow, Qi, Ling Wu, and Ling's Kitchen, but the dim sum at Shanghai Chinese Restaurant is the most authentic of all. The decor is no frill but that's pretty typical for a Chinese restaurant. The price is very reasonable for fresh made dim sum. We'll definitely be back. I'd recommend getting the Zhaliang - fried dough sticks wrapped in rice dumpling sheets, and the Sticky Rice with Chicken. And make sure to get tea to go with your dim sum.
We came on a very quiet night with a group of 12 but they were super accommodating. Our server was good. The food came out super fast and tasty. The ordering system was easy. Definitely recommend trying a bunch of dishes.
Although the food is decently cooked and tastes great, their service is trash. You must order your meal online and pay in advance to include a 15% tip. They will still request more tip despite being paid one already. Knowing full well they already get a tip they don’t provide any decent service so the waiters would toss our food on the table, left waters unfilled that we had to request for more, and get our own to go boxes.
A Culinary Adventure Nestled in the heart of Austin, they invite diners to embark on a gastronomic journey through the flavors of dim sum. From steaming baskets of dumplings to savory delicacies. Shanghai Chinese and Dimsum Restaurant offers a delightful culinary adventure for dim sum enthusiasts.