Shake 'N Swirl

Local GEM ! Great customer service and fair priced. Reuben was helpful and informative. Clean !

Great owner

Rude customer service from the owner himself! He had the audacity to literally scream at my 5 year old daughter for touching the serving spoon. Do not open up a shop geared towards children if you don’t know how to interact with small children. NEVER going back again!

Extremely clean

I’m writing this review to express my deep concern regarding an incident that occurred at your store involving one of your associates, Jose. Unfortunately, my son and I had a rather unpleasant experience during our recent visit. While we were at your store, Jose, the associate cleaner, displayed a significant amount of rudeness towards my 3-year-old son. This behavior was highly disrespectful and completely unacceptable, especially considering it was a special occasion for us. As a customer, I believe it is crucial to address such incidents promptly and ensure a positive shopping experience for everyone. I kindly request that you thoroughly investigate this matter and take appropriate action against the associate involved. Respectful and courteous treatment of customers is of utmost importance, and incidents like these tarnish the reputation of your store. I trust that you will take this matter seriously and work towards preventing similar occurrences in the future. I appreciate your attention to this issue and look forward to a prompt resolution.

Great place

My family loves this place

I am soooo grateful for this place!! I lived in Flushing my whole life and when frozen yogurt spots started popping up.. man oh man was I happy! But then they started disappearing in Flushing however there are of course still other places in Queens but but but I think this is my favorite spot! Super clean, amazing customer service, and sooo many different flavors and toppings! Oh and huge parking lot so that’s always a plus!

My family loves this place best around and owner and staff are amazing

Great froyo place and it’s exactly what I wanted the taste to be. They have a multitude of toppings and flavors. A guy named Mike was very helpful and welcoming. He recommended me some flavors and I wasn’t disappointed. Definitely will come back