Shabu House

I had one of the worst experiences in customer service at this location after finding a CATERPILLAR in our hot pot. I brought my friends from out of town here the day before my wedding to treat them out to a nice meal because I normally really enjoy this place. Our meal and service was going great until we found a CATERPILLAR in our soup pot. It likely came from the vegetables not being cleaned thoroughly. Our server (who was previously friendly) did not say a single word when he saw the caterpillar, he just grabbed the pot and took it to the back to switch with another one. After that another server came out and replaced the pot and continued to serve us. They acted as if no caterpillar was ever found! We were upset that they did not even apologize or explain themselves. At the end, we were hoping to get an apology or at the very least one of the servings comped for going through this but nothing! My wedding was the next day so I wanted to keep a happy mood and not think too much about it so we didn’t say anything. Looking back, we should’ve said something but hey that’s what google reviews is for to warn other people and to express myself. I probably won’t come back as there are other establishments that are more respectful and cleanly.

I like their hotpot. The meat is fresh and soup is good with reasonable price. I wish they cut the meat little thicker. Other than that I enjoy coming here for a quick fixed meal.

Good food. I really enjoy the sesame peanut sauce.

Beef and pork are really good!

Delicious shabu. Huge amount of food for amazing value.

Wow so yum! Staff was so nice helpful and friendly

Tu preparas tu Comida y es de muy buena calidad y tiene buenos precios, ambiente familiar agradable. . . Muy recomendable