Serranos Cocina Y Cantina

We ordered thee main courses incliding tacos. Out of that 1 is good polo pastors. Reamining are average. Polo Serranos is very bland and dry. Service person didn't asked for additional sauce nor told about how bland the chicken in it.

Our first time at this location. We usually go to the one by Lakeline Mall. Good food with excellent service as I would normally expect from them. However, it was sooo loud and echoey, because the rooms are small and the ceilings are low. We could barely hear each other at the table. The Lakeline location has a lot more space, so never had that issue before. That definitely took away from the experience.

Went to treat myself to a drink and dinner. Arrived before dinner time. Approximately 8 tables filled at that time. Hostess was friendly and seated me. After 10 minutes, I asked the hostess if I had a waiter. She apologized and went to find one. After another 5 minutes, a guy walked up and gave me some salsa and chips, but informed me he wasn't my waiter. I guess doing me a favor!!?? No water still. I waited ten more minutes and still no one showed up. I walked out. Hostess apologized but didn't really seem fazed with the situation. I man at the counter next to her looked like he was a manager, but didn't say anything, apologize or attempt to rectify the matter. If he was the manager, then that explains a lot about the attitude in this restaurant when it comes to service. So, on the bright side saved myself some money, but really unfortunate because I like their food. This Serranos employs many young people but they are poorly trained which reflects back to the manager!

Pretty good. I'll go back

I've enjoyed a couple of lunches there, and I have no complaints. Good food overall. Great chips. Service was friendly and reliable. I'll probably go back. But the food is just not quite special enough for 5 stars.

The service was good, the food was super bland