Overall it is a good spot. Delicious yellowtail!
What a badddddd BADDDDDd place to do Take Out orders!!!!!! Don’t do it!!!!!! Original order was 35min- they increased the timeline to wait 1 hour. No problem, I went to pick up and the person in charge said will be another 25min?????? After waiting 45minutessss inside the restaurant, this lady in charge said “Just cancel your order because the chefs are not going to be able to make your food” so irresponsible and waste of my time. Simple- If you don’t have enough employees to do your job don’t accept orders. Order #9B30E
We ordered food to go. When we showed up they marked it as complete but never brought us the food. After 30 mins they said "call postmates and cancel it" while they had sushi coming out for everyone else in the restaurant. There was like 8 ppl waiting for food to go and they didn't make it for any of us. I mean come on. If you're not going to make food why are you a restaurant?
I used to love this place and grabbing takeout. However, they’ve stopped picking up their phones for orders and I’ve had to resort to Postmates. Order postmates with a 25-35 minute wait to pick up, which then jumps to 1 hr 30 min. Ok fine maybe they had a sudden spike. Get to the restaurant when I’m told to and I’m not even acknowledged. Finally, the front desk tells us it’ll be another 30 minutes. After waiting 40 minutes, we finally ask the waitress what’s going on and she tells us she can’t tell us when the food will be ready and we should just tell Postmates to cancel - even though they’ve marked the order as completed on their end. I understand these apps aren’t great for restaurants, but if are not working out, then take your restaurant off the apps and pick up the phone for take out orders like in the past. This was order #9B30E on Postmates.
Placed an order thru DoorDash and arrived to a very busy NYE crowd. Was informed that my order would take longer than expected to be prepared. Joe assured me that he would do whatever he could to expedite my order and politely apologized for the inconvenience. He even took down my number so that he could text me the minute it was ready. Later, when I arrived to pick it up, it was packaged to perfection! Joe had even included a little extra treat as a thank you for being so patient. Thanks Joe for saving my family’s NYE dinner and making it so special!
We had the sparkling sake, the tasting menu, mochi for dessert, and everything was great! The service and ambiance were also great, food came out quick and they had great music! Came out to $250 for 2 people before tip.