Great Food, HORRIBLE CUSTOMER SERVICE I’ve been in San Francisco every Thursday this month. Hating hotel food, I was looking for something local. This place looked promising. My 1st visit. The young guy at counter was rude and condescending towards me. Kept telling me everything they were out of. When I asked what they had, he could not answer. Was on his phone most of the time. Food was good. My 2nd visit. I see I could order online. Score! I can avoid the rude guy at the counter. I order, only to find out they don’t open until 4pm (it was 230pm. So, i place another order for after 4pm. I walk over to the restaurant to pick up my order. Same rude guy. I say I have an online order. He grabs a bag and tosses it at me. I ask about the coke I ordered and he hands me bottle of water and goes back to his phone. 3rd visit. (today). I decide to give it one more try. I really like their tamales from the 1st visit. I go over there at 4pm. The sign on the door says open. The same rude guy says he's closed. I ask what time they open, he said he didn’t know. But, I had to leave. The food is good (only reason it gets 2 stars). Not worth the hassle.