Schlotzsky's

Terrible customer service. Very rude look from the woman running the drive thru today I ordered around 2pm. She didn’t smile, handed me my food with attitude and didn’t say a word. The food is cold and cheese barely melted on my pizza and tastes bland. Not coming back. Hire better employees who will give welcoming costumer service.

Very clean - staff was so nice!

I have been to all three locations in the Springs many times, but I am giving this one a review because I like it the best. The Garden of the Gods location is pretty good too, and I have been to the North Academy locations 3-4 times and have never liked the food they put out. It's a shame because the North Academy location is the only one open at 7am, but the food always comes out there tasting weird and not as fresh as the other two locations. Considering this is more of a "fast food" type restaurant, the food is very solid. The best item this chain produces is the bread (pizza / calzone crust & sandwich buns). The overall pizza is just ok or slightly above average, however..if you are looking for an amazing pizza then go to a pizza shop. Considering this place is not a pizza place, the pizza isn't bad though. The pastrami reuben with a sourdough bun isn't bad either; I have had a lot of pastrami from "real" restaurants that are way better but for fast food this sandwich isn't too shabby. I prefer the beef bacon smokecheesey sandwich to the pastrami reuben..it has a more mellow flavor than the pastrami reuben and all the flavors blend together and support each other better. The pastrami and thousand island are both super strong and contrasting; the pastrami reuben is still pretty decent but in comparison I'll take the beef bacon smokecheesey every time. The Italian calzone is ok although the French dip is the best in my opinion. The marinara that comes with the Italian calzone is nothing special..it was too sweet for me. The crust is really soft, though, which I appreciated. The Cinnabon items are decent, although they tend to be a little dry. I eat at a lot of bakeries and shops that specialize in confectionary items though, so the average person might be more impressed with it than the few times I have had their Cinnabon items.

Always love Schlotzsky's! Was 5 star. UPDATE: 3-3-24 I love Schlotzsky's . Have since I was a kid. This is a non- service industry. Why are you asking for a TIP? Did somehow you go above and beyond in service? Was handing my sandwich to me not covered by the $12 I spent on the sandwich? I am reducing my rating because you are asking for tips in a non-service industry. Not only that but the lady behind the counter had a bad attitude. No greeting for me when I came in, I had to greet her. She just looked at me. She did speak to me after that, up until i put no tip. Then she just stared off with a crusty look on her face. ugh! Won't go here again if this continues. NOW 1 STAR.

Had surgery and this is what I wanted afterwards. They didn't get my order quite right but it was still soooo good.