Sbarro

I was on AA5119,l ON JAN 29, 2024 @ 8:54pm. When I got on the plane I realized I must have set down my CPAP machine with all my medications inside, either at the gate seating, the bathroom or SBARRO'S. Sbarro's food was so good we had it for the first time on our way to Myrtle Beach, that we went on our return trip. The stewardess and the pilot went above and beyond to have someone check the areas and even to call Sbarro's. Which is where it was. I had no identification in it. I want to thank whoever lookef for it and found it. If you brought it to the gate i am so grateful. Someone got it to the plane, before it was time to shut the gate door. I had this back in my hands and we took off on time. I cannot thank this crew and Sbarro"s enough. Going without these items could have been deadly for me or at least made me very sick Jodine Ross

The food I had in here was neither good nor bad in taste. I had a mushroom pizza and a tomato-cucumber salad. I‘ve choosen this location due to the lack of good alternatives.

Pizza wurde nicht richtig aufgewärmt, der Boden war matschig. Keine gute Filiale.

The man’s attitude was unpleasant, so was the pizza.

Hello I don't know what @PJ Warren was talking about their food was good.Mrs Warren please understand that this is an airport and you won’t find 5 star food here.You need to stop talking about how bad pizza is lil bro .I have been to this airport for years and sbarro is a place that I always end up going to.if you don’t like pizza try the gift shop because clearly your not a pizza person .I also don’t know why your talking about the server because a lot of the people are new to the country so they have trouble with these things.@PJ Warren please leave this pizza shop alone cause there pizza is fine so is there service.Also if the atmosphere wasn’t like able… maybe it’s cause your at an airport try contacting your doctor.

Breakfast pizza was a good option

The guy serving me sneezed several times. He went to the back where I could hear him blowing his nose. Then came back out and started serving people barehanded without washing them. Absolutely disgusting.

Come on! Greasy pizza and brown lettuce. Really? Oh and sweet wine!!! SWEET! Pink and Sweet was all they had. For $10.00. Outrageous. I was looking for a nice place to sit and while away some time. What a waste of money. The girl serving me didn't know which way was up. Handed me these boxes and I had to ask for a glass and dressing etc. And the food was horrible. The boss did try to come over to explain to her how you served people but even HE didn't apologise to me for her appalling customer service. She just looked away. Come on - work harder at getting it right. Please.

The new employees take the service way down.. the food was fair at best. The customer service is what made it worth it.. Been in PHL Airport fr years.. drastic decline in the service from counter person.

Extremely extremely kind cashier/server. Made our day with his kindness and generosity. We will be back here the next time we are in philadelphia airport