Sarpino's Pizzeria Naperville

This is a chain pizza place in a strip mall. Lower your expectations, or just order from Rosati's. Likes: easy online ordering and customization, incl. choosing how the pizza is sliced. Wide variety of toppings and sauces. Includes dipping sauce. Dislikes: Regular crust is maybe a half step above Domino's, but thin crust is a complete joke. It may be thinner than regular but it isn't the crispy thin crust Chicago natives expect. Onions were raw and crunchier than the crust. Their sausage is an abomination- slices of cooked sausage like fat pepperoni but less flavor and texture like shoe leather.

The absolute best when your craving late night pizza…

I had to wait 25 minutes for a DoorDash order here, they are very slow and unresponsive

Dee-lish!!! Ready on time. Excellent pizza, lasagna, salad. Will use again soon Parking: Lots of room Kid-friendliness: It's take out!

Ordered thinking it was the closer location. Turns out the one on Genesis clossed for good. Tried calling for a refund or even a delivery but I was met with rude service. Tried talking to there suposive manager and he couldn't give my refund. Please help store owner, im at a los of money and I can't pic up my food.

Once again, Sarpinos let me down. I left a nice tip for the driver for the holidays and he wouldn't even bring the pizza to my door. I'm sorry, but when I order delivery, I do it because I do not want to leave my apartment. He called me and said he was outside and I said the door should pull open. He said ok and hung up. A few minutes later, I thought maybe he was at the wrong building or something, but nope. I go outside, and here he is standing on the sidewalk waiting for me to come outside and get it from him. It would have taken 20 seconds to bring it to me. This is lousy delivery service. Second problem which is the bigger issue, they forgot my dipping sauces again and I even leave a note to the driver in the delivery instructions to not forget them. I pay several dollars for these when I order and expect to receive what I pay for. I called the driver as he had just left and told him he forgot the dipping sauces. He argued that he delivered everything. He said he'd call back when he was at the store. He called me back like 15 minutes later and said he'd bring them over, but I had already eaten because this was my first meal of the day. He insisted on bringing them to me after I said it's too late. I asked for a refund and he said he'd have a manager call me. Everytime I've spoke with the manager here, he is very rude and doesn't refund my money. He is supposed to be calling me back. We'll see if that actually happens or not. Sarpinos, this is NOT good customer service at all. At this point, I guarantee you owe me an entire free pizza for all the money I've paid for dipping sauces that you haven't brought me over the years. It's ridiculous.

This is a really great delicious gourmet pizza. I order from different Sarpinos stores around the Chicago area for family and businesses gatherings and every time my guests are impressed by the quality, variety and greta taste of dough and ingredients. 5 stars !