Sam’s Flaming Grill

Very bad service

The boorish behavior of the employees of this establishment discourages anyone from coming there again! People from the Soviet Union work there, they have no education, they never say hello, they are just rude to people. Their faces look like they owe everything. And this grill smells like a cheap canteen, they probably don’t even have a working hood, the doors are always open for ventilation. 

We get Sam's at least 2 x a month and the Newhall/Valencia location is the best. The remodeled restaurant looks great and the food is always on point

The food was OK but the service was not.

The food is always good but the menu has changed. Always enjoy their food.

I arrived at this location about 20 minutes prior to them closing. An older woman open the door and immediately I felt the warm welcome from her. She took my order fast and I was out with my two very yummy plates in less than five minutes and when I got home food was still nice and warm, very good. Thank you! Vegetarian options: Falafel salads and more!

Decent kabobs. Good humus & peta bread. Fantastic salad dressing.

Great kabobs and shawarma. Reasonable prices compared to other Mediterranean places. Service can be hit or miss but chicken kabobs are still worth it.

It is one of the better kebob places in Santa Clarita. Tried the other Sam's and it's not the same as this. Just wish they would give you more rice with the food.

BEWARE**. Literally the WORST experience I’ve ever had. I literally got accused of stealing my own pickup order. As I was leaving with my order, in the most humiliating way, she puts out her hand, like I’m a child, demanding me to return the order to her, and says, “that’s not yours.” We went back and forth. When I showed her the receipt, she still didn’t believe me and instead of apologizing she continued to treat me like a criminal and told me “just go” and shooed me away, as if I had swindled her? Aside from that, I placed the order ahead of time. I even gave them an extra 10 minutes from my pickup time. When I got there, I was told to wait. Only after 5 minutes, did they start to making my order. I was treated so coldly. If there’s ever a misunderstanding, kindness leads to resolution. She was so quick to accuse me, and enjoyed that moment. I just hope that interaction was personally targeted towards me, and not a group of people that look like me (Look at other reviews). Of course, this goes without saying, I’ll never be returning here.