The food the delicious! Our server Duncan was outstanding! Great service. Awesome recommendations! 5 star customer service!!!
Honestly it was disappointing given we chose to come for my mom's 60th birthday celebration. A lot of the steaks came out overcooked and some food came out lukewarm. Honestly the best food that came out weren't steaks. The service was lackluster at best. Definitely needs improvement and quality control.
We just left Saltgrass. Hostess wasn't friendly at all. Drew our server was so attentive and polite. Overall the food was good. But really NO baked potatoes at 4:45. We ordered then we were informed right before our meals came out we needed to substitute our side. No offer to comp us or anything.The kitchen manager needs to do better.
What an amazing steak we had tonight! By far the best steak in the lake area. I’ll even go as far to say, that in over 50 years living in the Lake Charles area that was the best steak that we have ever had in a restaurant. We had the Pats Ribeye.:: and oh my goodness! It was on point. Super tender cut of meat and seasoned perfectly. We honestly just had Taste of Texas in Houston two weeks ago for about double the cost of what we had here, and not nearly the quality that we had tonight. Saltgrass honestly blew it away. Ashley, the assistant manager was incredible, and our service from Hannah was as good as we’ll get anywhere. She was super courteous and made regular rounds to check on us. Overall a five star experience. I would recommend this restaurant to anyone in need of a good steak.
Went here for our 10 year anniversary and everything was amazing. Great food and awesome server.
Was not seated in a timely manner, wait times are quite lengthy to be seated, an hour plus. Add another hour to be fed.
The food is great every time we go here, and the service is always amazing. And it is one of the restaurants that stay open to 11pm on weekends.
Our server Jordan was so attentive and polite. Food was amazing! We were first told it would be a 35 minute wait and then we were pleasantly surprised by how fast we were sat!
On Saturday evening our group was 3 couples, in town for a concert at the Golden Nuggett. Our waitress was Victoria C, she was very professional, friendly and quick witted. We enjoyed her hospitality and chatting with Victoria "with a small v.