Salt & Straw

i come here almost every day with my kid and today a asian new young employe make me never want to come back, usually the portions are decent and this guys give me a tiny scope charging me single 6.50 i ask him if he make a mistake and he say no he knew he was doing something wrong, i felt robed i finish the ice cream in two bites, you should. train new employes, because this guy will ruin your business, just lost a regular customer i left with a bad experience after 3 years coming almost every day

服務人員很和善，冰淇淋口味很特別，我們點了sea salt 和honey lavender，兩種口味都好吃，冰淇淋尺寸可以選擇kids size（份量不會太小），裝盛冰淇淋的餅乾很香很酥脆

Great product Loved

Great ice cream interesting flavors

My girlfriend and I come to this Salt N Straw religiously we always hit prince street and then get our ice cream last and the atmosphere is always good and so is customer service. We even bring family members over when they come to visit and the staff is usually nice but today was a different day. We went in on a rainy day 02/07/24 around 7 PM the girl helping us was extremely rude we asked to try some of the new samples and she was extremely snarky, rolling her eyes being extremely disrespectful. I had asked her if I could have a cone and she asks my girlfriend if she wants one too when she had just asked for a cup for her ice cream she then throws the lid at us. We tried giving her the benefit of the doubt until that point & I asked her if she was okay and she walks away and rolls her eyes and ignores us so we went and made it apparent to her coworkers how she was acting. They were all very surprised just as much as we were this was the first time we have ever experienced anything like this at our favorite spot. I hope this situation is fixed, I can't believe we had to deal with that especially deciding to go on a rainy day. You guys should run the cameras back and access this situation because it's unacceptable.

Omg, their flavors of the month are soooooo good. The ice cream w almond chunks and caramel swirls in vanilla is some of the best ice cream I've ever had!! Vegetarian options: It's ice cream. I think that's vegetarian, right? Sometime it's even vegan. Kid-friendliness: It's ice cream. Need I say more?