Safeway

Great staff, quick check out. Prices could be better.

I shop here.

Safeway substituted a 3.15 lb rib roast for the 15-19 lb rib roast I had ordered. Despite the scheduled pickup time of 10 am on Easter Sunday, I received an email notification of delay only 5 minutes after the appointed time. Upon arriving to inquire about the delay, the staff provided multiple excuses for their inability to fulfill the order. The meat department claimed they hadn't received the expected shipment, while the customer service department cited the limitation of their scales, asserting they couldn't handle such a large quantity of meat. Notably, when I initially placed the order, I had specifically called the meat department and spoken to the meat cutter to confirm their ability to fulfill an order of 15 to 19 lbs, and they assured me they could accommodate it. However, they failed to mention any issues with scale capacity, which the meat cutter would have been aware of.

Easy, people friendly

Needs more check stands open. Gift cards now have to be purchased at customer service and that is another line to wait in. I would not recommend the pharmacy. It's a shame it it used to be a wonderful store.

February 2024 Valentines Day