Safeway

I used to shop here 3-4 days a week. Now I’ve relegated it to convenience. Working at the hospital, stopped for a few items. 4-$5 avocados, ok. Notice one in the pile has a different tag. 4 avocados for $8. Maybe not the stores fault, but it’s always something at this location. Convenience isn’t event convenient anymore.

They have gotten better. Nancy is gone. Ed, Jonathan, Cheryl, & Kelly Are The Shyt.....

Such a FAT kid

A bad experience this morning with the cashier, I asked her about the deal for my cheese if she could help me with getting a deal with my coupon in my app, she said it comes off when it totals, I got the store deal but not the clipped deal. I went up to her and asked her why I couldn't get the clipped deal? She the told me I had do that on the app. I would have appreciated that if she told me before the purchased the item. I don't understand your app completely. I just wish I could get help without me annoying them. There was two ladies behind the customers service desk while I asked the cashier in front of them, one was on her phone and the other on the cash register. They looked very annoyed and didn't want to help the situation at all. Its always like this when I come into the store. So unfriendly and I get dirty looks like don't bother me. Very unappreciated!!!

Store manager called Dolores quite rude. The store does not share their return policy

I was traveling with a friend, and we decided to search for a Starbucks. We found this location inside Safeway and wished we would have passed it. First off, the bathrooms were supposedly out of order. They should probably fix the problem, based on the other reviews its been the same issue for months. You would think that a large organization like Safeway would have it resolved. This leads me to believe that there is an issue with management wanting people using the restroom. It's part of the business. Yes, there will be homeless that trash your bathrooms. Get your staff to clean regularly. Stop using excuses. This place has a pharmacy and serves drinks/food, so you are obligated to provide restrooms. Im sure your actions are not in line with ADA or DORA. No one has pushed it legally, so you haven't attempted to resolve or come up with other solutions...Examples- provide access to the second set of restrooms near the front or get temporary port-a-potty. Next issue, while I was waiting for our Starbucks drinks, I watched a clerk come from behind the service desk and go behind the Starbucks counter with her used cup and help herself to a drink. There were no sanitary measures in place, and when she was done helping herself, she walked right past the store manager as if this was acceptable. The manager said nothing and was very uncaring. Several customers walked by the manager with no communication or thanking them for the business. I've seen many Safeway stores close over the years, and it pains me to see the smaller chains fall victim to the big blue box walmart. Safeway, your prices are higher, your service is poor, and you are losing the battle. Recreate your brand image by showing your customers you care and be the neighborhood grocery store that the community wants to shop at. Price is important, but not as important as showing you care by greeting your customers, thanking them for the business, showing you care by addressing the restroom situation. Customers like myself with a medical condition show their gratitude by continuing to shop, or we just don't return. I can't think of a time that I've ever been to Walmart or Target, and they had no restrooms. Get it fixed and address the culture issues. There is no need to respond with anything other than when you will have your restrooms open to the public available for everyone including those with disabilities and retrain on the poor behaviors.

Love my neighborhood Safeway!

I stopped at this Safeway while passing through Denver on the weekend. I had hoped to get a few things and use the bathroom. An employee told me that the bathroom was unavailable and that they were waiting for the health department to inspect it. I was shocked! How can a Safeway not have a functioning bathroom? Is it even legal?